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Do you have a Question?

We have the answers. Below you will find answers to the most common questions you may have on our outlet, facilities, food, etc.

Kindly ensure your pet is fully vaccinated (all the shots for Canine Distemper, Parvo and Rabies) before visiting Therpup. Would recommend you to carry the picture of vaccination record.

We do not allow the female pets in the heat cycle as the other male pets will go after her and it won't be safe or comfortable for the female Pet.

Yes, anyone can visit us with or without pets, we have 14 in-house pets with whom one can interact any day.

No, we do not allow any pet who is aggressive towards other pets or people. 
You may avail the Grooming, Boarding or Training facilities by calling us and booking an appointment - 7022551220
There are multiple important rules like - 
  • You are not supposed to lift or pick any small pets, 
  • You are not supposed to feed anything to the pets, 
  • Do not disturb any sleeping/resting pets, 
  • Do not force any pet for picture and videos

Yes it is safe as long as parents are keeping a close eye to the kids activities. Make sure the kids are petting the dogs gently under your supervision. Do not let them Run or Scream in the campus.

Yes one can off leash their pets as long as they are behaving properly with other pets and people. In scenarios where your pet is 'humping other pets' or 'constantly jumping on people or pets', 'growling on certain pets', 'jumping on food on the tables' etc you need to leash your Pet.

Yes, almost every pet knows the pedaling motion they need to make once they are in water. Also, our instructors are there and we also provide dog life jackets for pets to learn and enjoy the activity.

Kindly make sure:
  • your pet is fully vaccinated, 
  • has not eaten anything in last 2 hours,
  • has done his poo poo and pee
  • does not have any skin infection
  • does not have any oil on

There is no particular time as such, as it's their home they tend to play or rest as per their mood/interest. Dogs, unlike humans, do not sleep in one stretch, they tend to sleep in intervals and generally sleep 12-14 hours a Day.  Mostly on weekends and holidays you'll find the place crowded with pets as well as people. If you need

Swimming is a low-impact, high-yield exercise perfect for dogs of all ages and sizes. It engages nearly every muscle group, delivering a comprehensive workout without putting excessive stress on your dog's joints. Generally a healthy dog may swim 10-30 minutes.
Swimming also makes a great exercise for overweight dogs, dogs with joint issues, hip issues etc.

Hopefarm/Channasandra is the closest metro station from our place

Our place works on cover charge basis which is 250 Rs per person and this can be redeemed in the Food Bill. Pet entry is free but pet services like Swimming, grooming etc are chargeable

Yes, you can. We serve freshly prepared dishes made our of all healthy ingredients like boiled chicken, egg, veggies, brown rice, topped with honey or peanut butter. There mutiple options in Veg and Non Veg to select from.

Anything else?

Send us a message

Feel free to reach our support team for further assistance.
support@therpup.com

Contact us

Feel free to reach our support team for further assistance.
+91 6361 37 6717